Customer Service

Have a question about something that is not listed here?  Contact us at customersupport@elicalibration.com or (410) 871-9900.

Shipping Policy

Most items ship in 1-3 business days.  If calibration services are required, it will extend the time it takes to ship your items.  We offer UPS Ground, 2nd Day Air and Next Day Air.  Shipping costs will depend on the weight of the items ordered and the speed of the delivery selected.

Return/Cancellation Policy

If your order has not been shipped, you may contact us to change or cancel your order.  Unopened items may be returned within 10 days of delivery.  Prior to sending an item back, please call (410) 871-9900 for a return authorization.  A 10% restocking fee will be deducted from the issued credit.